Designed to give BIKO patrons a smooth, cohesive experience, the BIKO Membership mobile app provides ease and convenience in keeping up with the latest updates, getting rewards for patronage and making reservations—all at one’s fingertips.
With this launch, BIKO looks to improve accessibility – making it simpler, faster, and more intuitive for guests to interact with all BIKO brands and outlets. All within the app, an advanced reservation feature streamlines the process of booking tables across all of BIKO outlets, as well as allowing customers to reschedule reservations, receive timely reminders and even check their receipts with ease.
Beyond its practical features, the app serves as a dynamic communication platform that keeps members tapped into all the latest BIKO news, updates and upcoming events across all outlets. This ensures BIKO patrons won’t miss out on anything exciting going on or on offer at any locations. It also provides a behind-the-scenes look at the staff, plus their food projects, collaborations and initiatives.
Moreover, members will have the opportunity to redeem premium items in a rewards section thanks to BIKO’s extensive network of collaborators. Exclusive to app users, these include special merchandise, transportation vouchers, and limited-edition items. In addition, the app offers exciting benefits like free birthday treats, member-only promotions and other exclusive deals.
“With our loyalty program, patrons earn 1 point for every IDR 10,000 spent, which can be redeemed for exclusive rewards. There are three levels—Patrons, Friends, and Family—each offering its own set of perks based on yearly spending,” said Damar Anjar, assigned project manager for BIKO Apps. “…Our goal is to create a personalized experience that makes our customers feel valued every time they engage with us.”
Aninda Pardede, BIKO Head of Marketing shared, “More than providing a better dining experience, our goal is to enhance the lifestyle of our members by offering unique benefits that extend beyond the outlets. This app is about bringing convenience, rewards, and exclusive opportunities directly to their fingertips, making every moment spent with us more memorable.”
For more information, visit biko-group.com.
